9 Frequently Asked Questions About VoIP Phone for Business

One of the most crucial facets of any business is its communication. For your business to keep in good faith with its clients or customers, an open line – whether by phone or internet – will determine the success or failure of your business.

Let’s say your business needs more open phone lines than it does internet access. That’s where VoIP business phone systems come in.

VoIP stands for Voice Over Internet Protocol. Essentially, phone lines take precedence when it comes to telecommunication lines for your business.

Let’s go over some frequently asked questions about VoIP and answer them!

1. Are VoIP Phone Systems Affordable?

In short, the answer is yes!

In fact, VoIP phone systems may save you money, which is part of why a third of businesses take advantage of VoIP phone systems.

Some small businesses save up 40% in communication costs!

2. Is VoIP Difficult to Install?

VoIP phone systems are not difficult to install, especially if you contact a trusted communications expert! These professionals will contact you to assess your current situation and draw up an installation plan to best fit your needs.

3. How Mobile Are VoIP Phone Systems?

You and your employees will benefit from the mobility of the VoIP phone systems. VoIP is cloud-based, making it easily accessible around the world.

So, if you or your employees take a business trip but still need to keep their work line open, VoIP gives you the opportunity.

4. What Are Additional Perks of VoIP?

Installing VoIP phone systems not only grants you a consistent mobile phone line, but it also has a handful of perks, including:

●        Call screening

●        Virtual numbers

●        Caller ID

●        Contact lists

●        Call recording, transfer, and hold

●        The mobile app connects to a desk phone with cell phones

5. Is VoIP Dependable?

It sure is! The use of VoIP in a third of all businesses speaks for itself. Small businesses have been said to save an average of over a half-hour when using this communication system.

6. What If Your Business Grows or Shrinks?

The simple answer to that is no problem!

Whether your business expands or recedes, VoIP phone systems are great for scalability, meaning you add more lines as you grow or take some out if your business gets smaller.

7. Do I Need to Purchase New Equipment?

While switching to a VoIP system can be intimidating, the great news is, you can use your existing phone system with the new system. The process requires using an analog adapter which helps create a connection between the new and old frameworks.

And because phone adapters can directly communicate with VoIP, you will not need extra software to create the connection.

8. How Much Bandwidth is Needed for the System?

Your bandwidth connection is going to be crucial for how the VoIP system works because it is the maximum rate of data transfer possible through your Internet connection.

The amount of bandwidth required depends on the codec your calls and system use. This is because the codec helps decompress and compress the signal for transmission through the data network, and typically 100kbps of dedicated down and up bandwidth is enough.

9. Is VOIP Secure? 

Client confidentiality and data sensitivity are becoming top priorities for companies, so transferring services can be a major concern. Fortunately, VoIP can be more secure than a traditional telephone.

However, to help safeguard the system further, it will depend on several factors, including the security of your network. The VoIP system can be more susceptible to attack, so having expanded security measures in place not only protects your clients but your company.

Working with a high-quality VoIP provider like Lighthouse Technologies not only gets you all the benefits of the upgraded system but will also help to enhance network security by:

●        Ensuring you are sending encrypted data

●        Only allowing authorized personnel to have access to the network

●        Ensuring you have an enhanced user security plan in place

●        Incorporating regular checkups for firmware updates on any devices that receive or make calls

Contact Lighthouse Technology Solutions for VoIP Install

Whether you’re looking to install a VoIP phone system or need telecommunication services such as business internet and WIFI or data storage, Lighthouse Technology Solutions is ready to help.

Request a free quote online, or give us a call at 612-345-9177 today!