On-Hold Music, Messages & Voice Overs for Minneapolis Businesses
What are your customers hearing when they call your business? If your company currently does not have an on-hold music or voice service provider in place, it can leave your customers wondering if they have been disconnected.
If potential customers don't feel heard and valued when they contact your company, this can quickly snowball into high levels of customer dissatisfaction and loss of leads or future sales. Incorporating pre-recorded messages and music is a simple solution that keeps communication with the customer while on hold, letting them know that you are still there to support their needs.
Lighting Technology Solutions is ready to work with you to create a personalized on-hold system tailored to your business, so get your free quote today!
Improve Your Customer Service With On-Hold Music & Messages
Phone systems have used on-hold music and messages since the 1960s as a way of letting customers know that they are still connected. The strategy has been used to prevent frustration and let the customer know they matter while waiting to connect with a representative.
If you are looking for a top-rated technology provider to create a custom on-hold system, choose Lighthouse Technology Solutions. We offer top-rated products and services, and our reviews let you know you are working with an experienced and professional company that you can depend on!
Enjoy the Benefits of On-Hold Services for Your Business
On-hold music services provide multiple benefits beyond letting the caller know that they are still connected on the call. It can also help a business promote itself by utilizing music that reflects the company's image through marketing, or help educate callers about products and services that your company can fulfill.
By providing messages or music on hold, you can expect to see an improvement in call abandonment rates, meaning more clients and money in your pocket. In most cases, consumers have stated that they would prefer receiving information while waiting on the phone.
We’re Ready to Design Your Custom On-Hold Message System
Lightning Technology Solutions is a market leader in providing solutions for businesses. We not only offer on-hold messaging but also specialize in business internet and phone and programmable LED signs to help your company stand out from the rest. Our primary goal is to provide you with the highest level of customer service and products that you can count on through the years.
Don't leave your clients on hold wondering if they're still connected; contact us or give us a call at 612-345-9177 today.